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Shipping will process and ship standard orders within 3 to 5 business days, Monday through Friday.

All orders are shipped via USPS unless otherwise requested by the customer at time of order. Customer agrees that the risk of loss and title for any product passes to customer upon our delivery to the shipping carrier. is not responsible for any delays in shipping once the product leaves our facility.

  • It is the customer’s sole responsibility to review billing and shipping information provided to prior to submitting your order. will not be responsible for reshipping packages at our expense due to missing information or typographical errors. If a package is returned to due to incorrect shipping information, we will contact customer and reship the package at your expense.

    Cawley makes the effort, every day, to exceed your expectations. We will do everything possible to deliver the product you require in your timeframe. We love happy customers.


Stock and Non-Personalized Items
Items can be returned if Dispute Notification occurred within the prescribed time-frame following order receipt. Upon Customer Service approval of the dispute, you will receive a Return Materials Authorization (RMA) number before shipping any product back.

You are responsible for paying return shipping costs unless an error has been made by (in which case special arrangements will be made to cover shipping costs). If the return is not the fault of, a 15% restocking fee will be assessed against the refund to be issued to customer once product is received and found to be in resalable condition. Please use a traceable and/or insurable carrier for your return shipments, as is not liable for lost or misdirected shipments sent to us.

Custom or Personalized Items
Due to their unique nature, custom and personalized items are not refundable. Please review your proof(s) carefully prior to submitting an order. Your approval of a proof constitutes your acceptance of an order meeting the specifications as listed on the proof. If your order does not match the specifications listed on the proof or there is another type of defect however, we will correct the order at no cost to you. If, however, the error was not the fault of, the order shall be considered complete and payment is expected in full.

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